RETURN POLICY

Welcome to MENT, your go-to platform for test preparation! We understand that circumstances may change, and you might need a refund for your app purchases.

Here's what you need to know:

Requesting a Refund

You can request a refund for MENT app purchases if you meet the following criteria:

Refund Request Timeframe:

You must request a refund within 14 days of your initial purchase.

Usage Duration:

You should have played the content for less than 2 hours.

How to Request a Refund

To initiate a refund request, follow these steps:

• Contact our support team at [email protected].
• Provide your order details and a brief explanation of why you're requesting a refund.
• Processing Refunds

Review Period:

It takes 5-7 business days to review, verify, and process refund requests. Please note that during this time, you won't be able to access the content.

Refund Approval:

If your refund request is approved, we'll credit the original payment method used for the purchase.

Refund Duration:

If you haven't received your refund within 7 business days from approval, we recommend reaching out to your payment provider for assistance.

Terms and Conditions

Refunds are only eligible if requested within the specified timeframe and if usage criteria are met.

Access to the content will be restricted during the refund processing period.

Contact Us

If you have any questions or concerns regarding refunds or any other matter, feel free to contact our support team at [email protected]. We're here to assist you on your learning journey.

Thank you for choosing MENT for your test preparation needs!